Books
- Stauss B., Engelmann K., Anja Kremer A., Luhn A, (edit.) (2007): Services Science: Fundamentals, Challenges and Future Developments. Springer.
The book includes detailed articles and short statements on service sector and service science, written by academics and experts. They explain which challenges need to be met by research and academic training in the services community of the 21st century - James W. Harrington (Editor), Peter W. Daniels (Editor) (2006): Knowledge-based Services, Internationalization and Regional Development (The Dynamics of Economic Space) (The Dynamics of Economic Space)
In the book, an international and interdisciplinary team of leading scholars examines the attributes of knowledge acquisition and diffusion within and across service-providing organizations. Using a variety of case examples, they pay particular attention to the processes of internationalization and the ways in which service-providing organizations affect regional economic development.
- Miozzo M., Grimshaw D.(edit.) (2006): Knowledge Intensive Business Services: Organizational Forms And National Institutions. Edward Elgar Pub.
KIBS are active agents of divergence and there is no universal pattern of the nature and the evolution of KIBS, but national varieties. The book, which is strongly oriented towards both policy and theoretical questions, is a valuable addition to a body of literature. - Chesbrough H. (2006): Open Innovation: The New Imperative for Creating and Profiting from Technology. Harvard Business School Press.
Companies can no longer afford to rely entirely on their own ideas to advance their business, nor can they restrict their innovations to a single path to market. Therefore the traditional model for innovation is becoming obsolete. This path-breaking analysis is based on extensive field research, academic study, and the author's own long time experience working in Silicon Valley.
- Tidd J. (Editor), Hull, F.M (edit.) (2003): Service Innovation: v.9: Organizational Responses to Technological Opportunities and Market Imperatives: Vol 9 (Series on Technology Management). Imperial College Press (6 Nov 2003).
The critical role of services, in the broadest sense, has long been recognized, but is still not well understood. This collection brings together the latest academic research and management practice on innovation in services, and identifies a range of successful organizational responses to current technological opportunities and market imperatives. - Gadrey J., Gallouj F.(edit.)(2002): Productivity, Innovation and Knowledge in Services: New Economic and Socio-economic Approaches. Edward Elgar Publishing Ltd.
The book challenges some of the widespread assumptions that are commonly held about services and is particularly strong in highlighting the relationship between these assumptions and the limitations imposed by existing forms of measurement and conceptual frameworks. The collection provides an important stepping-stone in the developing service research agenda in the discipline of economics. - Gallouj, F.(2002): Innovation in the Service Economy: The New Wealth of Nations. Edward Elgar Publishing Ltd.
There is still considerable unwillingness to consider innovation in terms of services, a paradox rooted in an obsolete conception which regards manufacturing as the only engine of growth. The author propounds a theoretical framework which describes and evaluates the main approaches to analyzing and understanding innovation in services. He provides interesting and extensive empirical material on the nature and sources of innovation. - Rubalcaba, L. and Kox, H. (edit) (2007): Business Services in European Economic Growth. Palgrave/Macmillan.
Over the past twenty years the business services sector has contributed heavily to European economic growth in terms of employment, value added to products and innovation. However, many links between business services, their marketing function and their role in economic growth remain underexplored. This volume provides a comprehensive approach from an applied economics perspective. It has a clear focus on the contribution of business services to European economic growth, covering all the major mechanisms through which this contribution operates.
- Boden, M. & Miles, I. (ed.) (2000): Services and the Knowledge Based Economy. London, Continuum.
Leading researchers in the fields of services industries research and innovation studies investigate the reasons for the growth of the service sectors and the emergent 'knowledge economy'. Drawing on material as diverse as macroeconomic statistics and firm-level case studies, the contributors demonstrate that services are often important innovators in their own right, as well as contributing to innovation and economic performance in their user industries.
