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  1. International Journal of Services Technology and Management (IJSTM), Volume 10 - Issue 2/3/4 – 2008, Special Issue on Knowledge-Intensive Business Services (KIBS) Special Issue on Knowledge-Intensive Business Services (KIBS).  Guest Editors: Associate Professor David Doloreux, Associate Professor Mark Freel and Professor Emmanuel Muller-Evanschitzky H., Ahlert D., Blaich G., Kenning P. (2007). Knowledge management in knowledge-intensive service networks: A strategic management approach. The Journal of Management History. Volume 45, Issue 2, Pages 265-283, 2007.  
    The main purpose of this paper is to analyze knowledge management in service networks. It analyzes the knowledge management process and identifies related challenges. The paper explores the literature on the topic of knowledge management as well as the resource (or knowledge) based view of the firm. It offers conceptual insights and provides possible solutions for knowledge management problems


  2. Toivonen M., Tuominen T. (2007). Emergence of innovations in Services. 2009. Service Industries Journal, Vol. 29, No.1. (forthcoming)
    Along with the ’servicisation’ of society, innovation in services has become a topical issue. The paper aims to contribute to this discussion through a theoretical analysis supplemented with findings from two empirical case studies. The theories examined are multi-disciplinary including general service theories, general innovation theories and theories linked to new service development and innovation management.


  3. Wood, P. (2006). The regional significance of knowledge-intensive services in Europe. Innovation. The European Journal of Social Sciences. Volume 19, Number 1, March 2006, pp. 51-66(16)
    The article reviews the work of the 'Knowledge-intensive Services and Innovation' (KISINN) Network, which examined the regional incidence of 'knowledge-intensive business services' (KIBS) across eight European countries in 1996/97. There still seems to be little recognition at this scale that innovation is fundamentally a service-based process. KIBS growth is also generally regarded as economically marginal, rather than as a key component of the corporate-dominated nexus of expertise exchange which now drives regional economic inequality.


  4. Toivonen M., Smedlund A., Tuominen T. (2006). Development of Knowledge Intensive Business Service Innovations and Innovation Networks. International Journal MANAGEMENT, Journal for Management Theory and Practice, Faculty of Organizational Sciences, Belgrade, Vol. 40, pp.4-11.
    The paper describes the plan and early stages of a study KIBSINET, which examines KIBS’ innovation activities at the firm level, at the level of individual innovation processes and at the network level. The firm level analysis focuses on those mechanisms in which KIBS stimulate and channel their innovativeness.
     
  5. Toivonen M. (2006). Future Prospects of Knowledge-Intensive Business Services (KIBS) and Implications to Regional Economies. ICFAI Journal of Knowledge Management, Vol. 4, No 3.
    Knowledge-Intensive Business Services (KIBS) have aroused much interest during recent years due to their role as central actors in innovation systems. The article discusses the future prospects of KIBS on the basis of the analysis of driving forces and trends. Three driving forces characteristic of today's society seem especially relevant from the viewpoint of KIBS: the development of information and communication technologies, the globalization of the economy and the generalization of network-based business models.
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